Can I track the progress of my auto insurance claim with State Farm?
If you have an open claim, you may wonder about tracking your auto insurance claim with State Farm. You can get updates on your State Farm car insurance claim by logging in to your account through a browser or the company app. Learn more about how to track the progress of a State Farm claim.
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Tracey L. Wells
Licensed Insurance Agent & Agency Owner
Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...
Licensed Insurance Agent & Agency Owner
UPDATED: Jan 5, 2024
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Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Jan 5, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
- You can track the progress of your auto insurance claim with State Farm by logging into your account
- You can access your account through a browser or from the mobile app
- If you need additional help, you can call a toll-free number for assistance
When you’ve been in an accident, you may first want to know how to file an auto insurance claim to pay for any repairs. But once you have filed, you may want to track the progress, so you can return to normal as soon as possible.
We understand that you’re keen to discover what’s happening, so we’ve asked the question: how do I track my auto insurance claim with State Farm?
You Can Track the Progress of Your Auto Insurance Claim With State Farm
If you want to find out how your auto insurance claim is progressing, State Farm allows you to view its status by logging in to your account. When you first take out your policy, the company will ask you to create an online account. Then, you can access your account through a web browser or a mobile app.
If you are not a State Farm customer but have filed a claim against a policyholder, you will need to create or log in to an account to view the claim status. You can access the information when you input your claim number.
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How State Farm Processes Your Claim
State Farm uses a simple step-by-step process using a multiple-choice format. You can provide this information online, through the app, or by talking to an agent.
They will ask you to upload photos and other documentation, and they have a photo estimation tool which you can use if the damage is relatively minor. However, if the damage is significant, you may need to take the vehicle to a repair shop for an estimate.
Once State Farm has all the information they require, they’ll estimate the repair costs, and you can view this information in your account. To learn more about the claims process, you can also read: “How do auto insurance companies pay out claims?”
Make Sure You Send Full Information to State Farm So They Can Process the Claim Successfully
There will likely be fewer delays in processing your claim if you provide full information to State Farm as soon as possible. Remember to take pictures of the accident scene and get the details from any other involved drivers (including their insurance information).
You can use the State Farm app if you have it on your mobile device at the time, which will also guide you through the necessary information. You may also want to know: “Do you need to file a police report after an accident?”
Read more:
- Does State Farm cover medical bills resulting from the accident?
- What information do I need to file an auto insurance claim with State Farm?
What Happens When State Farm Finishes the Claim Review
When State Farm has finished its review, the company will allow you to enroll in its Select Service Program.
Then, you will take the vehicle to a repair shop nominated by the insurance company, where you will get a guaranteed completion date and a lifetime limited warranty on the repairs. You can also take advantage of the pickup and delivery service.
If you would rather nominate a repair shop, State Farm will deal with that company and usually pay them directly. However, if there is any dispute between the shop and State Farm, you may want to know: “What if insurance won’t pay the repair shop’s quoted price?”
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You Can Track Your Auto Insurance Claim With State Farm
If you are a policyholder, you can track the progress of your auto insurance claim with State Farm by logging into your account and viewing the status. You can do this via a web browser or through the mobile app, and you can also call a toll-free number if you prefer.
If you’re not a policyholder and tracking the progress of a claim against a policyholder, you’ll still need to create an account and enter the claim tracking number.
Frequently Asked Questions
What information should I file with my auto claim?
File information about the accident’s date and time, the incident’s description, and any damages. You should also add the location and details of any other relevant vehicles.
Can I upload accident scene photos?
You can use the State Farm mobile app to upload photos and other documents to your online account.
What happens if my vehicle can’t be fixed?
If the estimated cost of any repairs exceeds the vehicle’s actual cash value, State Farm may choose to declare it a total loss. The company will pay you the actual cash value minus any deductible.
Compare over 200 auto insurance companies at once!
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Tracey L. Wells
Licensed Insurance Agent & Agency Owner
Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...
Licensed Insurance Agent & Agency Owner
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.