How to Cancel The Hartford Auto Insurance in 5 Steps

If you're wondering how to cancel The Hartford auto insurance policies, you can do so by following the outline below. You can choose to cancel over the phone, online, or by mail. The Hartford generally refunds you for the remainder of your policy, but they may also charge a 10 percent cancellation or early termination fee. Learn more about canceling The Hartford insurance below.

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Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insurance...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years

UPDATED: Mar 26, 2021

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What You Should Know

  • You can cancel The Hartford auto insurance policies over the phone, online, and by mail.
  • The Hartford will most likely refund you the remainder of your policy if you’ve paid in advance.
  • You may be charged a 10 percent cancellation or early termination fee.

If you’re wondering how to cancel The Hartford auto insurance, we’ll discuss three easy ways to do so below.

If you’d like to learn more about The Hartford’s coverage options, insurance ratings, history, and more, take a look at our full The Hartford auto insurance review.

Before you begin reading, enter your ZIP code into our free quote comparison tool above to find affordable auto insurance near you.

How do I cancel The Hartford auto insurance?

If you’re finding that The Hartford auto insurance rates are too high for your budget or that you want to switch to another insurance company, you may want to cancel your The Hartford auto insurance policy.

Step 1: Verify your renewal date

Step 2: Compare car insurance quotes

Step 3: Find a new car insurance policy

Step 4: Cancel your The Hartford policy

Below, we’ll outline three easy ways to cancel your policy.

How do I cancel over the phone?

There are three different phone numbers available that you can call to cancel your policy.

  • For regular policyholders: (877) 896-9320
  • For AARP members: (800) 423-6789
  • For hearing-impaired individuals: (800) 877-8973

When canceling over the phone, you will need your name, policy number, and the date you would like the cancellation to be effective. This can be in the future or immediately.

How can I cancel online?

To begin the cancellation process online, you must access your account through The Hartford’s website ( by using your The Hartford auto insurance login.

You can then navigate to the PL Policy Change Center. You can search for the policy you would like to enter either by entering the policy number or the insured’s name, city, state, and ZIP code.

You will need to enter the date you’d like the policy to be canceled, the reason for cancellation, and confirm that you have signed a cancellation request form.

Once you have confirmed the cancellation, you will no longer be able to view or make changes to the policy online. However, the cancellation may take up to five business days to complete.

How do I cancel by mail? 

To cancel by mail, you should write an auto insurance cancellation letter that includes your name and contact information, policy number, the date you’d like your policy to be canceled, and your signature and date.

Regular policyholders can mail their letter to The Hartford Personal Lines, The Hartford, PO Box 14219, Lexington, KY 40512.

AARP members can mail their letter to AARP Insurance Program, The Hartford, PO Box 14219, Lexington, KY 40512.

Step 5: Follow up on your refund

Can I get a refund after canceling The Hartford auto insurance? In most cases, The Hartford will give you a refund of your unused premiums. For example, if you paid an annual premium and cancel six months in, they will refund you the premium for the remaining six months.

However, The Hartford may also charge a prorated 10 percent cancellation or early termination fee, meaning you would pay 10 percent of what you would have paid for the rest of your policy.

You could contact The Hartford auto insurance customer service at (877) 896-9320 to ask if you will have to pay that fee.

To cancel your policy with The Hartford auto insurance company, you will need to either call them, log in to the website, or send a letter by mail. You will need your name and contact information, policy number, and the date you’d like your policy to be canceled.

The Hartford will most likely issue a refund for the remainder of your policy. However, you may also be charged a cancellation or early termination fee. 

If you’re looking for a new auto insurance policy, make sure to use our free tool below to compare auto insurance quotes from companies near you.

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